Not in front of the children

Following it through

Chapter 18 · 2 min read

The quiet ask works because something happens after it. This chapter is about the something. It's my own suggestion, and it draws on the NHS advice about consistency, rewards and not giving up.

Decide in advance. Before you give the instruction, know what happens if it isn't done. Not a punishment you'd have to invent in anger. A small, boring, immediate thing you can actually do. If the table isn't laid, the tablet goes on the fridge until it is. If the shoes aren't on in two minutes, you put them on the child, or carry the shoes and the child to the car. If teeth aren't cleaned, there's no story. That's all. Small, immediate, and certain.

Do it calmly, and do it every time. The consequence works because it's reliable, not because it's big. The NHS puts it as be consistent, and don't give up once you've decided on something, because solutions take time. A small consequence that happens every time teaches more than a large threat that happens once in five. And it can be delivered in a normal voice, which is the point. "Right, tablet on the fridge until the table's done." No speech.

Help, don't shout. With younger children, the follow-through is often physical help rather than a consequence. "I'll help you." Hand over hand with the cutlery. Lifting them towards the bathroom. It's not a punishment. It's the instruction happening, with you making it happen, which is what "I mean it" looks like to a five-year-old.

Retire the threats. You have a stock of them, and none of them get carried out. Stop making them. If you catch yourself starting one, replace it with the small thing you'll actually do. "If you don't stop that I'll" is the beginning of a ladder. "Tablet on the fridge" is a consequence.

Rewards, if you use them, come after. The NHS draws a line I'd keep. A reward given after the thing is done is a reward. A reward given before, to get it done, is a bribe, and bribes teach a child to hold out for the bribe. If there's a sticker chart, it's for tables laid, not for tables about to be laid.

Expect a fortnight of testing. Your child has years of evidence that the first ask isn't real. They'll test the new arrangement, hard, for a week or two, and the testing can look like things getting worse. That's the ladder being dismantled. Hold the small consequence steady, every time, without heat, and the testing stops when they've learned that the first ask is the only one.

What you're doing here is moving the force out of your voice and into the arrangement. The arrangement is what makes the quiet ask real. Once it's in place, you'll find you almost never need to use it, because a child who knows the consequence is coming does the thing at the ask, which is what the shout was trying to achieve and never could.