Say the good thing out loud

The decision

Chapter 22 · 3 min read

You've read the case. The people around you know only what's been said, the squirm is yours and doesn't cross the room, the wording is the wrong thing to grade, a compliment with no motive isn't flattery, the guess is wrong the same way for nearly everyone, and one good go doesn't fix it because the correction fades. What's left is a decision, and I'd keep it small enough to make tonight.

The rule is one a day. One good thought, said out loud, to the person it's about, within the hour if you can, with the detail in it. Not a quota to exceed and not a target to feel bad about. One. Most days you'll have five or six good thoughts and you're only being asked to let one of them out, which leaves the drawer with most of what it's used to. If a day goes by with none, the day was short of them, and that happens. If one comes and you keep it in, notice that, because that's the habit, and the noticing is where the change is.

Three things to put in place, and they take a minute.

The first is a plan in the form of when this happens, I do that. Peter Gollwitzer and Paschal Sheeran's 2006 review of a large number of studies found that people who tie an intended action to a specific trigger act on it more often than people who simply intend to. So write three. When I think a good thought about someone in the room, then I say the detail before I leave the room. When I think one about someone who isn't there, then I message it the same evening. When they brush it off, then I ask one question about the thing and let it go.

The second is the three-day count from chapter 1, kept going for a fortnight. Thought, said or not. You're not scoring yourself. You're doing what chapter 13 said the drawer stops you doing, which is collecting the landings. Each said one is a data point against the guess, and the guess needs a lot of them, because it comes back.

The third is the shape. Detail, effect line, stop. If you can't find the detail, wait until you can.

What to expect, and this is my expectation rather than a finding. The first few will feel exactly as awkward as you thought, in your chest, and land better than you thought, on their face. You'll notice the second thing less than the first, because the first is loud and the second is quiet and over quickly. That's the asymmetry from chapter 13 doing its work, and the count is there to correct for it. Somewhere in the second or third week, a said one will feel like nothing, just a thing you said, and that's the habit turning. Phillippa Lally and colleagues, who tracked people forming a new daily habit in 2010, found that it became automatic over weeks rather than days and that missing a day didn't set the process back much. Expect weeks. Expect the squirm to return at full strength after a few days off, as chapter 14 said, and expect the rule to carry you through it whether or not you believe it that morning.

One more thing to expect. Somebody, quite soon, will say something good back. Take it. Don't brush it off. You know now what that does.